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How does the ordering process work? |
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i) Choose the items from our catalogue / website.
ii) Check the item stock by calling us at +673 242 0847 or email us at alimen@alimenbrunei.com
iii) Fax us your Purchase Order.
iv) We will issue our invoice to your end.
v) Provide us with your artwork (if printing are needed) or any modification requirements by email or fax. |
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2. |
Where does the products comes from? |
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Our quality & cost effective products are both manufactured locally and also imported from Malaysia, Hong Kong, China, Taiwan and Thailand. |
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3. |
How long will it take to receive my purchase(s)? |
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i) Existing Stock item are good for immediate collections / postage.
ii) Special indent / out of stock items; within 30-45 days upon confirmation. |
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4. |
What are the payment options available? |
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Online Transfer / Cash Deposit / Cheque / ATM Transfer. |
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5. |
What if the chosen model is not available / out of stock? |
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Reorder of the item can be arranged with minimum order quantity. However, it is best to check with us if the specific items is still being manufactured. |
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6. |
Can I print / engrave any logo / text on the chosen items? |
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Yes, you can customised the products by printing / engraving any logo / text. You must provide us with the specifications and artworks. |
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7. |
Do you have a showroom where I can 'cash and carry' to purchase? |
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Yes, our office cum showroom is located at Block M Unit 7, 1st Floor, Pangkalan Gadong Complex, Jalan Batu Bersurat, Gadong BH 3515, Brunei Darussalam. |
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8. |
What if the answer to my questions is not found in your FAQ section? |
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Please call us at +673 242 0847 and we will be at your service. |
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